Library Reopening FAQ

MCDL Opening June 15

 

What is MCDL doing to keep staff and the public safe?

Read our COVID-19 Statement on Health and Safety to learn the measures being taken for cleanliness, social distancing, and what we advise members to do upon your return.

What are your open hours?

MCDL is easing back into service with temporary abbreviated hours. Libraries are open:
Mon., Wed., Fri., Sat.   10:00 am – 3:00 pm
Tues. & Thurs.  3:00 pm – 8:00 pm
The first hour of each day is encouraged for vulnerable populations.

When are the Book Drops open?

Exterior book drops will be open at all libraries. The exception is the drive-up book drop at Medina and Brunswick which will be open every Friday through Monday morning. This is to ensure the recommended 72-hour quarantine for all library materials before processing at our high-volume libraries.

Which services are not returning right away?

All library programs, events, play areas, meeting rooms, Bookmobile stops, and Friends of the Library book sales are suspended until further notice.

Will my library items be overdue or considered lost due to the library closing?

MCDL is a Fine Free library. Additionally, all library materials were renewed through June 19, 2020.

Do you offer contact-free materials pick up?

Yes. Call your library to take advantage of Anytime Lockers or Curbside Service for your holds or reserved items pickup. Anytime Lockers are available 24/7. Curbside Service is available at all locations, except Seville, during library open hours.

Can I place a hold in the online catalog?

Yes. Online holds requests through the catalog, of MCDL materials only, begin June 9. Be sure to choose MCDL locations as your browsing library. CLEVNET and statewide libraries are not reserving items yet.

I have a block on my card. How can I access the digital collection?

All library card accounts, even those blocked by fees and fines and those in collections, are temporarily opened to access eMedia and online learning and databases. These cards will return to their former status when the pandemic eases. Expired cards have been renewed through September 2020.

I need Reference Help but don’t want to come to the library, what are my options?

Ask Reference questions during open hours by calling your library or by chat. Email questions or requests for your specific branch as well.


Source URL: https://mcdl.info/Library-Opening-FAQ